Shipping
SHIPPING
SHIPPING
We are located in Margaret River this is a rural location in Western Australia and so we post all of our Australian order using EXPRESS shipping. As we are rural this means express is the fastest shipping but does not gurantee the usual 1-2 day delivery.
Dependent on where you are will depend on shipping time and can take between 5-10 days Aus wide.
Thank you for your patience.
For international orders we are only using DHL EXRESS at this time and our rate is $40.
Usual rate was $35 but because of covid DHL has put their prices up. If you want to avoid the shipping fee, spend over $200 and it's included.
FREE SHIPPING CONDITIONS
We offer free shipping on order within Australia that are over $150 and on International orders that are over $200. This is automated at the checkout.
We Deliver within Australia and Internationally
If you unsure if we ship to your country you can check of the Australia post country list
https://auspost.com.au/sending/send-overseas/international-post-guide/country-list
We ship all packages within 48hrs of receipt of order, (excluding weekends and public holidays).
Pre-orders are shipped as per date specified. We’ll notify you by email when your items have been sent.
Australian/Domestic Shipping
Standard orders are a flat rate of – $10 and express $14 sent via Australia Post.
You will receive an email confirmation once your order is shipped, with a tracking number and delivery times.
International Shipping
New Zealand - Standard $20.00 // Express $27
International Flat rate - DHL express $40
Customs and duty fees are not included at checkout and is the customers responsibility to pay. We cannot determine the duty fees country to country, so please contact your local customs office if you have any questions. We do not refund shipping costs for customers that reject their packages upon arrival for failure to pay duty fees.